everwas

a blog by Ian Kennedy

Month: March 2026

  • The end of scale

    It’s been over a year since The Messenger closed down and the lessons are even more stark today. The meltdown precipitated from a number of out-dated expectations. Social media algorithms are shunning general news content, Google has been re-calibrated to favor original, niche content and news consumption habits have changed considerably.

    It’s kind of like running a restaurant on a busy street. If your goal is to touch as many consumers as possible (as The Messenger sought to do) the easiest way to achieve that is to make food quickly and throw it at passing cars hoping that people will 1.) have their window rolled down, 2.) will be hungry and 3.) will like what you’ve made. If your goal is to build an enduring business with a foundation of repeat customers your best bet is it invite them in, speak with them and hope they stay a while.

    Mike Donoghue on LinkedIn

    News articles are a no longer a commodity that is profitable at scale. The age of infinite personalization (via AI) is upon us. Publishers that understand Liquid Content, information that can be adapted to it’s consumer, will prevail. The new moat will be unique archives of well-formatted content, rich with meta-data stored in dynamic data structures that can re-combine on-demand to meet a specific need. Adaptability is key because in this new world it is impossible to know if your growth will come from text snippets, short-form vertical video, interactive graphical representations of data, or audio summaries translated to Chinese.

    In this world, the inverted pyramid is but one way to present what you have.

    from How to structure an article: The inverted pyramid
  • Social Media Marketing

    Social Media Marketing

    I went to a panel yesterday where online retailers spoke about the changes AI has brought to their profession. Ugly Talk: Selling in the World Run by Algorithms. While a well-structured website with lots of meta-data around your catalog have become table-stakes, success or failure can also come from unexpected data layers in your checkout pages. ​Frank Pacheco from Nearly Natural spoke about how one of his SKUs sales dropped 75% overnight because of a shipping issue which extended delivery times beyond the usual Amazon two-day. Your supply chain and logistics is just as important to agentic commerce as your descriptions and prices.

    As AI Agents and atomization of audiences into niche vertical markets will de-emphasize traditional marketing, social media still remains as an important marketing channel. As marketers try and optimize their sites to get mentioned in the AI Answer Engines, social media is one of the last resources to discover broad trends and what people are looking for in your product.

    In this sense, social media marketing has become mainstream and often you’ll see traditional advertising campaigns shot to look like low-budget social media clips to try and emulate the unfiltered and honest perspective of a viral video. It rarely works as audiences can see right through that.

    One of the first rules of social media marketing is that you should have faith in your product such that you can allow the customer to amplify your products and brand and remix and celebrate it.

    There’s a right way

    and a wrong way

    Having your CEO reveal your latest “product” before anyone else can experience it is the antitheses of social media. The bland office, the tiny, tentative bite, not even mentioning that this behemoth has THREE slices of cheese, even the sign over his shoulder that says “petty” – these are all working against him.

    That is, unless the goal is to generate mentions on reddit in which case, they win!