My good friends over at PechaKucha redesigned their site months ago and I have been remiss in pointing out what a great place it is for inspiration. Think of it as an archive of narrated slideshows – 20 images, self-advancing every 20 seconds – six and half minutes to tell a story. Like Twitter, the limitations of the format bring out the best in people.

Today’s featured presentation tells the story of someone who spent time working with Disney’s “guest services” with some great snippets about Disney’s attention to detail and customer service.
Enjoy.
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