Category: Work

  • MSN Desktop Search

    I can barely keep up! On Monday, MSN announced the beta of their Desktop search toolbar. At first glance it appears to be the re-branded version of Lookout, the desktop search tool that was purchased back in July. MSN is calling it a “suite” which kind of goes against the popular thinking of these tools as a unified, all-in-one, search utility.

    A couple of comments after playing around with it:

    • doesn’t support indexing of .pst files. Although there is a file tree in which you can specify folders you want included in the crawl, for some reason the default folder where the Outlook Archive files are stored is hidden.
    • doesn’t index the browser cache – a feature that freaked a lot of people out at first when Google Desktop Search launched but was later appreciated. Bonus points to the first Mircrosoft competitor  (Google or Yahoo) that adds Firefox cache to the index crawl.
    • doesn’t allow you to drill down to exclude specific Outlook folders from the crawl. This is a problem for anyone using add-ins such as SpamBayes to manage their junk mail. You certainly don’t want junk mail in a search index.

    Reading through the comments on the MSN Search blog, Scoble mentions that that the Lookout code was completely re-written from scratch. I wonder what they changed?

    My main nit is that now they’ve integrated search results under the Microsoft umbrella, it would be great to add drag and drop so that you can pull things out of the results window into specific folders either in Outlook or the File Manager.

  • Yahoo Desktop Search

    Yahoo! throws down a card in the ever escalating search wars. Based on X1, the Yahoo engine will not only index content on your hard drive but, according to John Battelle’s information, will also  reach out and find relevant information in and among the Yahoo properties.

    Look for release early next year.

  • Field Trip

    Field Trip

    Today everyone in the office loaded up into a bus and headed up to San Francisco to see our new office into which we’re moving in January. Everyone was in high spirits, the offices in San Mateo are fine but the area has absolutely no character and the commute has been wearing thin for most of us who all live up in the city or East Bay.

    We have all hands meetings every Friday but for today’s meeting we were in our new office and gathered around a conference table to hold our usual meeting, albeit, in our new space. After the normal status updates, we got a little giddy and our Mena hammed it up on the way back acting as a tour guide for us all, pointing out Candlestick Park, the It’s It factory, and other attractions.

  • December 2004 TiE SIG

    I took notes at the inaugural meeting of the new TiE Special Interest Group focused on the internet. The event was titled, “Wikis, Blogs, and Other Four Letter Words” and put together by Manish Chandra who wants to create a program, “to educate and inspire people to innovate and enter the next dimension of the Internet.” If you have ideas for the future meetings (located in Santa Clara, CA), contact Manish at mchandra1@yahoo.com.

    Panel members are:

    What about the uploading of video files and audio files?

    Andrew: it’s already happening with Podcasting where people are uploading audio files to blogs. It’s just a question of the bandwidth catching up.

    Andrew: blogs are my filter. I let the interesting stories filter up through the blogosphere and use popularity rankings to point me to things I should read from the traditional media, I leverage the emergent intelligence of the blogging community. Bloglines, Feedster, Newsgator all help me filter the blogs. Better to leverage the collective intelligence of the 5 million blogs out there.

    Scott Rafer invited up to show how Feedster works. As a “search engine for developers” so that less and less of their traffic will be from individuals running searches and more and more from machines that are coming to Feedster to getting information. Each search has an XML output that can feed into an application. Feedster will soon launch their job postings service that will run on the same model. The engine will be used to create streams of location-specific job postings that Feedster will sell to publications that want to re-purpose it.

    How do you make money on all this?

    Andrew: TypePad is integrated with the Amazon Associates program. They will also integrate an ad program with Kanoodle in Q1 2005. Six Apart’s job is to enable people to use our tools to make money for themselves.

    Joe: JotSpot makes money on direct revenue. By also making tool development easy and accessible, we’ll enable all the small IT shops out there to quickly develop customized apps that solve specific problems. This enables them to charge for more billable hours.

    With all these tools, is this reducing face-to-face interaction?

    Many hands go up to say they use IM at work to communicate to people less than two feet away.

    Stewart mentions the example of someone’s son talking to a computer screen expecting to talk with his grandfather in Estonia. The computer is less a box and more a window. More and more people are looking at the cell phone screens and not talking on them.

    Will Flickr, TypePad, JotSpot merge? They’re all about sharing information.

    Reid: it’s the next generation of Yahoo broken up into many different pieces.

    Stewart – the average Yahoo user uses 2.1 of the 40 sites on Yahoo.

    Andrew: they have already merged. You can have a Flickr sidebar on your TypePad blog. You can point to wiki post from within a blog. Integration is already there, it’s better to have things interchangeable as needed.

    What challenges are there in “crossing the chasm?” Where are you on the scale of 1 to 10?

    Andrew: the blog is on a “2” – Instapundit.com is now in the top ten in terms of pageviews next to all the big media sites. People are learning to read and in the process of reading, they begin to think, “I can do that too,” then, they will begin to blog. We’re still really in the “people learning to read” stage.

    Joe: We’re still very early days. We believe in nerd power but we’re still way out of the mainstream. We’re maybe a “1” but other wiki tools are maybe a “0.3”

    Stewart: We’re a “3” but our challenge is not to alienate the core users by taking the app to the mainstream. We’re getting close to the point where most everyone will either own or be related to someone that owns a digital camera – they will all want to share these pictures and that is when the market will really grow.

    Reid: What will blogging look like three years from now?

    Andrew, it will push into families just as email and IM has done so in the past. Blogs are really the third leg of communication. Blogs are used to document the “full record” of a conversation that’s going on.

    Reid – What will be some of the cool apps on JotSpot?

    Joe says people are now running call centers, project management, a number of other traditional apps on JotSpot. The best ones are the micro-solutions that solve specific problems for a small group of people really well. Picking up on the three years from now thread, he says that the Wiki will be just another app just like email and a shared network drive.

    400,000 people make money on eBay. Joe would love to spawn a network of small time developers to create and make money off apps that they sell that run on JotSpot.

    Reid – What of photo sharing in three years?

    Stewart says that photo sharing will become a new notification method. Instead of a phone call to say that she arrived safely, someone might post a picture of their luggage arriving. Photostreams will act to document movements (he cites the example of him taking a picture at a Giants game and then someone in San Francisco giving him grief for not stopping by while he was in town).

    He goes on to say that he likes the fact that whole communities are developing around specific tags. Vintage 50’s toys and these groups sharing their favorite toys via Flickr – people connecting.

    Reid: Isn’t a blog just another way to publish a web page? Why is Six Apart charging?

    Andrew answers by telling the story of how Ben and Mena were pulled into supporting Movable Type for enterprises by their customers that wanted an upgrade cycle and official support for the product.

    Reid: What of Open Source? What do you tell developers? Why should they develop to your platform?

    Joe says that you can do much more on JotSpot as far as integrating with enterprise systems than you can using open source tools. One attraction of open source is that it’s “hackable,” JotSpot has tried to retain this so that applications that are built on it are easily modified. They also have made JotSpot inexpensive so that it is easily accesible. They were inspired by Six Apart’s pricing for TypePad where you can get up and running for under $5.

    Reid: Where does the money come from? Flickr doesn’t charge like other photo sharing sites such as Ofoto or Shutterfly, what’s the financial plan?

    Stewart says we don’t really think of ourselves as a competitor of Ofoto, Snapfish, etc. because photo finishing is expensive. These finishing sites give away sharing as a way to sell finishing services. Flickr will sell better sharing tools as a way to differentiate. Many households have digital cameras so there is a market for the pro-sumer digital camera geeks that Flickr can address. 82% of the 2 million photos on Flickr are public – there is an opportunity to sell advertising around tags related to the public shared photos.

    Reid is posing the questions. Are these new apps, (JotSpot, TypePad, Flickr) a platform?

    Andrew is talking about the TypePad app as being an extensible platform off of which simple applications can be built. He talks about how Typelists that list books from Amazon tie into web APIs but via a simple, web-based front end.

    Joe talks about two articles. The first is the Chris Anderson’s Long Tail piece in Wired. The second is Situated Software by Clay Shirky. He believes there is a long tail in the software business. A vast majority of business is run on the backs of simple Excel spreadsheets that are shared via email, not the large, bulky CRM or SFA apps. Joe feels that there is a need for a platform to share information quickly and easily.

    Stewart talks about what happens when you release your API into the wild. Within a few days there was an iPhoto plug in that allowed Mac users to upload photos to Flickr. Leveraging the talents of the community has helped him support the larger community with better tools. In general, outside developers can do a better job that you can yourself.

    Stewart is showing his Flickr page. 55% of their users came to Flickr via blogs that were pointing to Flickr pages.

    He is showing how to search and add metadata. The process of adding metadata is “collaborative and social,” because Flickr can bring together commonality through your network of contacts or common metatags. He also is showing how you can add tags to photos of your contacts.

    Stewart has 400 contacts.

    The ability to tag needs to be social – the failure of current machine translation shows that automated tagging has a long way to go.

    Now he’s showing the top tags on Flickr and then is drilling in on tags associated with India.

    Andrew is now showing BoingBoing as an example of a blog that runs on Movable Type. He then shows Mighty Goods as an example of how a blog can be turned into a front end for an affiliate business.

    As an example of a quick & easy extension of a developer network, he is showing the Pay Pal site that runs on TypePad. This shows how developers can quickly get the word out to their developer network without investing in an infrastructure to support it..

    He then points to his own site where he’s moblogging this event from the perspective of a panelist.

    The event is going to be back-to-back demos. Joe is currently demoing JotSpot.

    He is showing how the JotSpot version of a wiki can easily transform itself into a platform for “rapidly building lightweight, customized application” that integrate data from your local hard drive, your network, and across the internet.

  • The end of media as we know it

    The end of media as we know it

    The creepy tone of the background music sets the stage for this look back at the demise of traditional media as we know it from the perspective of 2014. Amazon, Google, Microsoft, Friendster and the trend towards personalized and automated filters to help manage information flow pull down the Fourth Estate.

    “The New York Times becomes a print-only newsletter for the elderly and elite.”

    The ending leaves me cold. Watch the developments over at Pegasus News as they build an alternative to this algorithmic nightmare.

  • Le Monde invites readers to the conversation

    Going one step further than The Guardian newsblog which is open to reader comments, Le Monde has a relationship with Six Apart to host readers’ blogs and invite them to participate in the conversation (full disclosure, I work for Six Apart).

    Covered by the site editorsweblog.org, the Editor & Publisher of Le Monde, Stéphane Mazzorato, recently spoke at a conference in Lisbon on the launch of blogs on lemonde.fr saying, “The reader is a partner, not a passive audience.” He went on to talk about the success of blogs for the site mentioning in particular, the success of their NY-based correspondent who posted on the recent US elections,

    For example, Corinne Lesne in New York ran a blog during the American election which allowed readers to have additional insights into the process, and to comment on the issues. Ms Lesne posted 62 items in one month of blogging, generating 774 comments from readers and 90,000 visits.

    In this new world, the traditional Letters to the Editor are no longer on the second to last page of the first section on the day following. If a reader has a comment on something written, they can post their comments right there and then for all to see. Comments are something to be read in real-time, in context, right under the original post.

  • Blogs for the Enterprise

    I’m starting a new category today to bring together news about the inevitable march of blogs into the corporate space. InfoWorld talks with Google about it’s internal use of Blogger and the benefits they’ve seen from it:

    "Since then, we have seen a lot of different uses of blogs within the firewall: people keeping track of meeting notes, people sharing diagnostics information, people sharing snippets of code, as well as more personal uses, like letting co-workers know what they’re thinking about and what they’re up to," Goldman said. "It really helps grow the intranet and the internal base of documents."

    Allen Weiner of Gartner is quoted on how weblog companies are nipping at the heels of the larger content management solutions and forced to address this new functionality, some of them are adding blogging to their kit bag.

    What is undeniable is that there is a growing interest among businesses towards blogs as business communication tools, particularly among IT departments, Weiner said. "The mandate of IT organizations today is to do more with less, so the better they can communicate and share things, the more efficient their operations will be," he said. "There’s a huge benefit in blogging for companies implementing IT projects. It’s going to be a growing trend over the next couple of years."

    Full disclosure – I work for Six Apart and we are actively interested in driving this trend.

  • A picture is worth a thousand comments

    We’ve all seen how the comments section of a blog can sometimes turn into a pile-on of epic proportions. In this thread, an innocent travel snapshot sparks a metaphysical debate over hidden political and social symbolism. Six days later, the original poster tunes back in and posts "
    Have you all lost your minds?"

  • More details on Apple’s Spotlight

    A technical document recently posted on Apple’s developer site details Spotlight, the new desktop search technology due in the next release of the Mac OS.

    But more than a collection of individual technologies that work
    together, Spotlight gives you the ability to plug your application into the operating system and work with files in a totally new way. For example, if you were building an asset management application you could use Spotlight to find all of the files that match certain criteria rather than trying to slog through the file system yourself. Or, if your application specialized in supporting various kinds of workflows, you could use Spotlight to find all of the files that needed to be marked with a particular keyword. Once you get used to working with files in this new way, you’ll never want to go back.