Not thinking about your customer, why most Knowledge Management initiatives are DOA

Enterprise software and corporate IT departments often forget about their real customers. Most KM initiatives look better on paper than in practice. Case and point below: I recently saw an example of that same top-down approach applied to sharing resumes internally at a large firm. Instead of going to a flexible folksonomy orientated Web 2.0 […]

digg vs.nytimes

The share of page impressions for the NY Times was 19 times greater than for Digg. . . While Digg is certainly growing in popularity, particularly with the blogosphere set, and its move into more news categories is a good one, it is still an early-adopter site and will take some time to gain traction […]

The Power of the Web

TechCrunch covers Teambuy.com.cn, a "group buying" site based in China, co-ordinate large numbers of consumers interested in buying the same products. People agree on a place and time to meet, then enter the store in crowds of up to 500 people at once. The crowds tell the store owners that they all want to buy, […]